Refund & Cancellation Policy

1. Digital product

TexToolsAI provides instant digital access (an API key) upon payment. Because the product is delivered immediately and can be used right away, refunds are generally not offered once the API key has been provisioned.

2. Cancellation

Each Pro purchase grants 30 days of API access. You can request cancellation at any time by emailing support@texttoolsai.org. Upon cancellation:

• Your API key remains active until the end of the 30-day access period.
• No partial refunds are issued for the remaining days of the access period.

3. Exceptions

If the service was completely unavailable for a significant portion of your 30-day access period due to an issue on our end, contact us and we will evaluate a credit or refund on a case-by-case basis.

4. Contact

For refund or cancellation requests, email support@texttoolsai.org with your email address and API key prefix.